Technical Support

Usedphones.com offers expert technical support from our widely knowledgeable staff. With over 140 years of combined experience and over 55 certifications, we can assist you with any level of technical difficulties. Our charge is $35 for 15 minutes and a one-time $25 set up fee. OR… you can receive *FREE* tech support by signing up for our platinum or gold memberships!**
Become a Platinum Customer and we’ll help you get and keep more customers!

 
Platinum (Full) Membership $299.95

  Platinum (Full) Membership will provide customers the same great services and support we have offered in the past as well as additional benefits including increased sales leads, greater market visibility and shorter tech support wait times.

Platinum (Full) Membership includes...
End user leads . Top placement on major search engines. We do the advertising, you get the referrals! Two sources of potential new business for your company:

·  Leads are generated when customers fill out our 'Build your own package' form.
   We send these leads directly to you allowing you to profit from the sale, the
   installation and future maintenance.
·  Our internet orders and phone orders are generated into leads and sent to your
   company as 'a referral for installation and future maintenance.
·  Leads are generated through our website by spending high advertising dollars on
   top search engines such as Google, Yahoo, AOL, MSN, Netscape Search,
   AltaVista, GOTO, and 1000's more.
·  Customers contact you directly from your listing on our Installer/Tech Search.

Just one referral can mean hundreds – even thousands – of profit dollars for you!
High visibility and top search placement. Your company will be placed above other members in our local technician search which is queried over 5000 times per month.  Your company link will be displayed with a high-visibility color and design.
Free technical support. Experienced tech support is just a toll-free call away. As a Platinum Customer, you have free access to our technical support staff with nearly 40 years of combined support experience and over 25 certifications.
25% discount on all equipment* – we will not be undersold! Increase your profit margin on equipment sales to your customers. If you see a lower advertised price, we will match it plus give you the additional 25% off!* We have a million dollars of inventory: most brands – cards, KSUs, telephones, etc. and complete system packages at terrific prices. Ask about our Lifetime Warranty you can resell to your customers! Discount rates are applied after first month of membership. Warranties are voided if program membership is terminated.
Access to over 5,000 system manuals. Imagine having any system manual you need right at your fingertips! You will receive a password giving you online access for downloading and printing of over 5,000 system manuals. Regularly sold on CD for $29.95 each. >> Click here to view sample manual.

Lifetime Equipment Warranty. Covers ALL Equipment - no extra charges!
(If you cancel your membership your previous purchases will no longer qualify for a lifetime warranty.)

Free manual on CD with every order. Any manual of your choice!
Buy 1 phone, get 1 free or 25% off!
Any phone repaired and refurbished - $39.95
 
Gold (Tech) Membership $199.95

Gold (Tech) Membership includes...
Good visibility and standard search placement. Your company will be placed above other members in our local technician search which is queried over 5000 times per month.  Your company link will be displayed with a high-visibility color and design.
Free technical support. Experienced tech support is just a toll-free call away. As a Gold Customer, you have free access to our technical support staff with nearly 40 years of combined support experience and over 25 certifications.
15% discount on all equipment* – we will not be undersold! Increase your profit margin on equipment sales to your customers.  And if you see a lower advertised price, we will match it plus give you the additional 15% off!* We have a million dollars of inventory: most brands – cards, KSUs, telephones, etc. and complete system packages at terrific prices. Ask about our Lifetime Warranty you can resell to your customers! Discount rates are applied after first month of membership. Warranties are voided if program membership is terminated.
Access to over 5,000 system manuals. Imagine having any system manual you need right at your fingertips! You will receive a password giving you online access for downloading and printing of over 5,000 system manuals. Regularly sold on CD for $29.95 each. >> Click here to view sample manual.
Free manual on CD with every order. Any manual of your choice!
Any phone repaired and refurbished - $39.95
 
Silver (Manuals) Membership $129.95

Silver (Manuals) Membership includes...
Good visibility and standard search placement. Your company will be placed above other members in our local technician search which is queried over 5000 times per month.  Your company link will be displayed with a high-visibility color and design.
10% discount on all equipment* – we will not be undersold! Increase your profit margin on equipment sales to your customers. And if you see a lower advertised price, we will match it plus give you the additional 10% off!* We have a million dollars of inventory: most brands – cards, KSUs, telephones, etc. and complete system packages at terrific prices. Ask about our Lifetime Warranty you can resell to your customers! Discount rates are applied after first month of membership.
Access to over 5,000 system manuals. Imagine having any system manual you need right at your fingertips! You will receive a password giving you online access for downloading and printing of over 5,000 system manuals. Regularly sold on CD for $29.95 each. >> Click here to view sample manual.
Free manual on CD with every order. Any manual of your choice!
Any phone repaired and refurbished - $39.95

* Price must be published and verifiable.
All membership fees are charged on a monthly basis.
All cancellations must be done in writing 10 days before the end of the month.
* Refurbished Equipment Only